Socioeconomic, Diversity Considerations Could Smooth Comp Claims Management

SAN DIEGO — Missed medical appointments due to lack of transportation, late-reported claims over fears of job and income loss, and language barriers are all pegged as factors that can delay workers' compensation claims progression, according to experts. By examining so-called social determinants of health and considering such factors as workplace demographics, culture and geography, employers and claims handlers can gain insights into what may be needed to help claims along, said speakers Tuesday at Riskworld, the Risk & Insurance Management Society Inc.’s annual ...